Shipping policy
Free Shipping on All Orders*
We offer free economy shipping on all domestic orders within the contiguous United States.
*Free shipping applies to orders shipped to physical street addresses within the contiguous 48 states.
Additional charges may apply for shipments to PO Boxes, Alaska, Hawaii, Puerto Rico, APO/FPO addresses, Guam, U.S. Virgin Islands, and other locations outside the continental U.S.
Free shipping does not apply to international shipments.
If you have questions about shipping to your location, contact us at support@info.xceler8paddles.com.
Domestic Shipping Policy
We know that fast, affordable shipping is a key part of your experience and we’ve built our process around that. Orders are typically processed within 1 to 3 business days of purchase, with most going out within 24 hours.
All orders are shipped from our Texas location using USPS, UPS, or FedEx, depending on the best rate and delivery speed for your location.
Once your order ships, you’ll receive an email with your tracking number and carrier details.
Shipping Time Estimates
Economy Shipping
Estimated delivery time is 3 to 5 business days after the order is shipped. Deliveries to Alaska, Hawaii, Puerto Rico, and APO/FPO addresses may take longer.
Expedited Shipping
Estimated delivery time is 2 to 3 business days after the order is shipped. Deliveries to non-contiguous U.S. locations may also take longer.
Additional Notes
Shipping times are estimates and cannot be guaranteed.
We do our best to get your order out quickly and provide accurate tracking, but delays may occur due to carrier issues, weather, or high-volume periods.
If you have any questions or concerns about your shipment, please reach out to support@info.xceler8paddles.com